Returns & Exchanges

At Mayvenn, we stand behind the quality of our hair and offer a 30-day Quality Guarantee to ensure you are completely satisfied with your purchase. Whether you have installed the hair or not, we are committed to making sure you love your look.

1

Initiate Your Request

Visit our online returns portal or contact our 24/7 customer support team with your order number to start the return or exchange process.

2

Print Your Label

Once your request is approved, we will provide a prepaid FedEx shipping label via email so you can send your items back to us free of charge.

3

Package Your Hair

Securely place the hair and any original packaging into a shipping mailer, attach the prepaid label, and drop it off at any authorized FedEx location.

4

Receive Refund or Exchange

After our quality assurance team inspects your return, we will process your full refund to the original payment method or ship out your new exchange items immediately.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing